EDGE
Pulse™
Know the Pulse of Your PSAP.
Real-time visibility into call taking and dispatch operations, wherever you are.
PSAP directors, managers, and supervisors need to know what’s happening across their operation, even when they’re away from the communications center.
EDGE Pulse™ works with Ryzyliant 9-1-1™ and Ryzyliant CAD™ to provide visibility into call taking and dispatch operations in a single, easy-to-access view. Monitor PSAP performance, including call volumes, answer times, active calls, logged-in users, incidents, dispatch times, and dispatched units.
Access EDGE Pulse from Apple and Android phones and tablets and stay connected wherever your role takes you.
Know what’s happening. Understand what’s changing. Stay ahead.
Your PSAP. At a Glance.
Keeping a PSAP running smoothly requires visibility across people, workload, performance, and resources. EDGE Pulse provides a current view of PSAP performance so you can stay informed and respond to changing demands.
Whether you’re in the office, attending a meeting, working remotely, or checking in after hours, the information you need is always within reach.
The information that matters most—when you need it.
Your Operation. Your Device.
EDGE Pulse goes where you go, giving authorized users mobile access to a consistent view of their PSAP. Designed for Apple and Android phones and tablets, EDGE Pulse keeps critical information within reach whether you’re in the office, attending a meeting, working remotely, or on the move.
No special networking requirements. No VPN. Just secure, authorized access from your mobile device.
See What Matters. Act With Confidence.
Real-Time Visibility
See current call taking and dispatch activity with continuously updated information.
Monitor Call Taking
With Ryzyliant 9-1-1, view call counts such as ringing, active, and abandoned calls, along with logged-on and active users. Monitor call-taking performance, including average answer times and answer-time benchmarks.
Monitor Dispatch Operations
Drill Down for Details
See Calls and Incidents on a Map
Stay Connected After Hours
Built for Public Safety
Simple. Flexible. Connected.
Know More. Decide Faster.
You shouldn’t have to wait for a report to understand what’s happening in your PSAP.
EDGE Pulse provides real-time visibility into call taking and dispatch operations, helping you stay informed, recognize changing conditions, and make decisions with confidence.
Keep your finger on the pulse.
EDGE Pulse™ works with Ryzyliant 9-1-1™ and Ryzyliant CAD™ to provide visibility into call taking and dispatch operations in a single, easy-to-access view.
