Real-Time Visibility for Smarter PSAP Operations
Every second matters in public safety—and so does knowing what is happening inside your communications center.
PSAP directors, managers, and supervisors need more than information available at the console. They need visibility into call activity, workload, staffing, and performance wherever they are.
EDGE Watch™ and EDGE Pulse™ deliver that visibility.
Built to work with Ryzyliant EDGE 9-1-1™ and EDGE CAD™, these solutions provide real-time insight into PSAP operations, helping agencies stay connected, informed, and ready to respond.
See More. Know More. Act Faster.
Modern PSAP operations require awareness beyond the communications floor.
When staffing changes, call volumes increase, or operational demands shift, supervisors and managers need immediate access to the information that helps them understand what is happening.
EDGE Watch and EDGE Pulse bring critical operational insights closer to the people who need them.
EDGE Watch™: Operational Visibility Across Your PSAP
A PSAP wallboard should do more than display numbers—it should provide meaningful awareness of daily operations.
EDGE Watch provides a real-time view of key operational metrics, including:
- Call activity
- Staffing
- Workload
- Performance
Designed for the communications center floor, supervisor areas, emergency operations centers, and other operational locations, EDGE Watch gives teams a shared view of what is happening.
From a single PSAP to regional operations, EDGE Watch helps agencies maintain visibility across their environment.
EDGE Pulse™: Your PSAP Insights, Wherever You Go
Operations don’t stop when you leave the building.
Whether attending meetings, managing multiple locations, or away from the communications center, decision-makers need a way to stay connected.
EDGE Pulse delivers key PSAP insights directly to Apple and Android phones and tablets, providing access to operational information without requiring a console or VPN connection.
With EDGE Pulse, supervisors and managers can stay informed and connected wherever their responsibilities take them.
One Connected View of Your PSAP
EDGE Watch and EDGE Pulse are designed to work together to provide flexible visibility for modern public safety operations.
EDGE Watch delivers shared awareness where teams work.
EDGE Pulse extends operational insight beyond the PSAP.
Together, they provide a clearer picture of call-taking and dispatch activity—helping agencies understand their operations in real time.
Visibility Built for What’s Next
Public safety agencies need technology that supports faster decisions, better awareness, and more connected operations.
EDGE Watch and EDGE Pulse extend the reach of PSAP information beyond the console, giving agencies the visibility they need to stay ahead of changing demands.
Know your operations. Stay connected. Know the pulse of your PSAP.
EDGE Watch™ and EDGE Pulse™—Built for What’s Next.
