Service and Support
At Ryzyliant, we are dedicated to providing exceptional services that ensure seamless technology integration for public safety agencies. Our expertise spans installation, deployment, ongoing support, and comprehensive training to empower your team.
We understand the complexities of deploying systems like 9-1-1, Mapping, and CAD, and our tailored solutions ensure a smooth transition and optimal performance. With 24/7 support, automated monitoring, and flexible service plans, we prioritize your system’s uptime and efficiency, allowing you to focus on your mission. Partner with Ryzyliant for resilient, mission-critical solutions.
Installation and Deployment
Ryzyliant understands that deploying new technology like 9-1-1, Mapping, and CAD systems can be complex.
We take the burden off your shoulders and manage the entire process, ensuring a smooth transition to your new system.
Service and Support
Training
Installation and Deployment
Ryzyliant understands that deploying new technology like 9-1-1, Mapping, and CAD systems can be complex. We take the burden off your shoulders and manage the entire process, ensuring a smooth transition to your new system.
Solution Engineering
Deployment Expertise
Ongoing Support
Technology is an investment, and Ryzyliant is committed to maximizing your return. We understand that equipment needs maintenance, software requires updates, and unforeseen issues can arise. Our ongoing support ensures your system continues to function optimally and your team has the resources they need to thrive.
Focus on what matters most – serving your community – and leave installation and deployment to the experts at Ryzyliant.
Service and Support
Ryzyliant’s Service and Support program prioritizes maximum uptime with 24/7 support and automated monitoring, all while reducing costs. Our inclusive service eliminates the need for expensive software updates – choose from flexible one, three, and five-year pre-paid plans with discounts.
You’ll always have access to the latest features and bug fixes, keeping your system at the forefront of technology. For complete peace of mind, optional hardware warranties and all-inclusive protection ensure your critical PSAP technology never reaches “end-of-life” status.
Our online ticket system allows you to log support tickets, view ticket status, and access an extensive knowledge base.
Training
Ryzyliant University
Educating Your Team, Your Training Partner
Ryzyliant University offers you and your team instant access to a comprehensive course library – available 24/7.
Our library features video tutorials demonstrating key functionalities for easy reference and user guides offering in-depth explanations for detailed learning or creating new hire training materials.
Flexible learning options ensure every member of your team can get the training they need.
