The 4,800 Small to Mid-sized Emergency Call Taking and Dispatch Centers throughout North America are challenged with an environment of legacy client server installations with a costly and disconnected user experience leading to the all too common swivel chair methodology. These siloed systems are plagued with multiple keyboards, mice, telephones and inconsistent reporting.

This leads to further operation and training inefficiencies.


Ryzyliant CAD Classic™

Ryzyliant CAD Classic™ is an innovative, easy to use, multi-agency Computer Aided Dispatch (CAD) solution for small to midsize Police, Fire and EMS agencies. Ryzyliant Mapping™ is integrated with CAD Classic delivering enhanced geospatial data and advanced situational awareness that significantly increases location accuracy and reduces response times. With Ryzyliant CAD Classic and its powerful line of integrated products, communications professionals can smoothly perform multiple, integrated tasks with one high-performance system.

Do you need to text the Police Chief, page EMS, or send a fax to the fire department…all at the same time? Maybe you need to send a mass email invitation for a county meeting or a warning to schools about an approaching severe storm. With a few simple mouse clicks, Ryzyliant CAD Classic routes, or generates a page, email, text message, or fax, automatically and easily, including various combinations.

Backed by 17 years of development experience in CAD and mapping, Ryzyliant continues to meet the demanding needs of PSAPs, law enforcement, Fire/EMS personnel, and other public safety professionals. Like every component of the Ryzyliant solution suite, our CAD product was developed to be easy to use and easy to learn.

Ryzyliant Mapping™

Ryzyliant Mapping™ integrates seamlessly with CAD and 9-1-1 to provide precise caller location and event management. Delivering enhanced geospatial data and advanced situational awareness that dramatically increases location accuracy and reduces response times. Ryzyliant Mapping provides a suite of tools and easy-to-use technology to build, maintain and display local mapping data your way. Ryzyliant Mapping is integrated with Ryzyliant CAD Classic or can be used as a stand alone Mapped ALI integrated with any 3rd Party CAD or NG9-1-1 system.

Ryzyliant MapBuilder™

Ryzyliant MapBuilder™ is one of the industry's most advanced authoring environments for creating location-centric data to assist counties with their 9-1-1 response. With Ryzyliant MapBuilder, users can design and author fully interactive content, rich with occupant details, location descriptions, with the most up-to-date information for current and specific content.

The foundation of any 9-1-1 system starts with your mapping database and the first step in creating the database starts with address collection and field verification. You begin by simply driving the roads within your County and the addresses are automatically collected with a Latitude/Longitude point. Your data layers will include street centerlines, address points and addressed structures, jurisdictional boundaries (city, county, police beats, response zones), emergency services number zones (ESN boundaries), fire hydrants, intersections, points of interest and reference data, cell towers, water sources (rivers, lakes), railroad crossings, and mile markers – basically any data that you need to capture.

Ryzyliant CADView™

Ryzyliant CADView™ subscription service allows administrators and first responders using laptops and tablets to easily track current calls, events, and statuses of units and personnel from anywhere via a standard browser. With Ryzyliant CADView users can see all open calls for service, check the status of active units, see location of calls on the map, and retrieve call times.

Ryzyliant MobileCAD™

Ryzyliant MobileCAD™ is designed to extend the power of Ryzyliant’s CAD Classic system to mobile users. MobileCAD provides silent dispatch, status updates, messaging, and queries to a variety of systems like NCIC. Additionally, MobileCAD can utilize Automatic Vehicle Location ( AVL) for tracking units via GPS and provides extensive map capabilities, including the ability to query locations and validate addresses. The map works cohesively with AVL so the unit sees their position and movement on the mobile map.

Ryzyliant MapView™

Ryzyliant MapView™ provides agencies extended use of the CAD Classic Mapping data anywhere, letting users interact with the dispatch map. Go where you want to go. Ryzyliant MapView may be used in a mobile situation.


Provided in cooperation with WestTel, our NG9-1-1 system supports the Ryzyliant philosophy of easy to understand and simplifies call taking. With features like Caller ID, Live IRR to all positions and immediate ALI availability prior to answering a call.

The state-of-the-art network architecture:

  • Supports all Next Generation 9-1-1 standards
  • Designed to integrate with future technologies and applications
  • Scalable, supporting up to 96 individual 9-1-1 trunks
  • Delivers high performance voice and data functionality
  • Supports geographically diverse, stand- alone and cloud-based PSAP operations
  • Fully redundant, continuously available, fault-tolerant system with lock step processing and seamless cohabitation with Ryzyliant CAD Classic

The Management Information System (MIS) includes performance metrics that includes (Answer Time) call statistic reports to satisfy national, state and local reporting requirements for 9-1-1 call answer time. The MIS also provides a Call Detail Record (CDR) with detailed information on individual calls through drill-down search results and a management interface facilitates remote 24×7 system monitoring as well as continuous and comprehensive self- monitoring diagnostics.

Dispatch Radio Console

The Dispatch Radio Console (DRC) serves as a bridge between existing radio, telephony, analog and digital communications, ensuring dispatchers have the tools they need to maintain safety and keep operations running smoothly. The unique design offers no size limitation and no single point failure of design. Our custom console solutions are in use by police and fire departments, U.S. Federal Government agencies, railways, utilities, and business enterprises.

The Dispatch Radio Console sits at the core of your emergency dispatch operation and is purposely built for radio dispatch applications required for 24/7 operation. By converting analog audio to IP, radio traffic can be merged with telephony routing anywhere. Its comprehensive feature set provides all functions required by Public Safety Answering Points (PSAP) and other dispatch services.

The Dispatch Radio Console easily manages all facets of your Land Mobile Radio (LMR) system at the dispatcher’s desktop. Whether it is police, fire, ambulance, transportation, utility, or others, DRC allows effortless communication across diverse networks, including analog and digital radio, telephone, paging, and more. DRC delivers all the dispatch capabilities you expect while also giving you the flexibility that only an IP-based software console can provide. The system includes a quick deployment in the field, easy back-up of communications assets, and the ability to save multiple configurations on a single controller.

Law Enforcement RMS

Partnering with In-Synch Systems, Ryzyliant’s CAD Classic solution and In-Synch Records Management Solution (RMS) work seamlessly together. In law enforcement, it’s important to have a records management system that remains functional in worst-case scenarios. In-Synch RMS allows every installed computer to be a fully functioning system, even without a network or Internet connection, allowing officers to spend more time in the field and less time worrying about lost connections.

In-Synch RMS has several unique features, including advanced reporting, investigative tools, multi-user/multi-computer functionality, and administrative review tools. In-Synch RMS helps you solve crimes faster and more efficiently, as well as saving you time and money.

OPTIONAL: Map Creation and Maintenance Services

Ryzyliant understands that you may not have available resources dedicated to the task of address collection and field verification. If that’s the case, Ryzyliant offers a complete turnkey package to build your map database. Our dedicated and experienced team will travel throughout your county and collect street centerlines, address points and addressed structures, jurisdictional boundaries (city, county, police beats, response zones), emergency services number zones (ESN boundaries), fire hydrants, intersections, points of interest and reference data, cell towers, water sources (rivers, lakes), railroad crossings, mile markers and more. Once these points are collected, your map database will be developed. Enhance your county’s PSAP emergency response efforts with Ryzyliant technology, ensuring the right resources get to the right location quickly and efficiently.

Ryzyliant will provide modern public safety solutions. By way of its acquisition of ez911, Inc., it is developing a cloud experience for smaller, more rural agencies and will be called Ryzyliant.